Privacy Policy

This policy explains what personal information we collect when you visit or buy from this store, how we use it, and the choices you have.

What we collect

  • Order information: your name, delivery address, phone number, email address and payment details when you place an order.
  • Device information: your browser type, IP address, time zone, and which pages you viewed. This is collected automatically through cookies and similar technologies.

How we use it

  • To process your order, take payment, arrange delivery and send you order updates.
  • To communicate with you about your order and, if you have opted in, about offers and new products.
  • To screen orders for fraud or risk.
  • To understand how our store is used so we can improve it.

Who we share it with

We share the information needed to fulfil your order with our service providers: Shopify (which powers this store), our payment processors, and our courier partners. We do not sell your personal information.

Marketing

If you have subscribed, we may email or message you about products and promotions. You can unsubscribe at any time using the link in any email or by contacting us.

Cookies

We use cookies to keep your cart working, remember your preferences, and measure how the store performs. You can block cookies in your browser settings, though some parts of the store may then not work properly.

How long we keep it

We keep order records for as long as we need them for accounting, tax and warranty purposes, unless you ask us to delete them and we are not legally required to keep them.

Your rights

You can ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. Email support@shopintently.com and we will respond within 30 days.

Contact

Questions about privacy? Email support@shopintently.com.